Questions parents ask us
Honest answers before you book
Is a mobile detail really as good as a shop?
Yes, and often better. Our certified techs bring a fully equipped van with our own water and power, so you get the same pro tools and products, and the person who did the work is right there in your driveway.
Do I need to be home?
No. Just leave the vehicle unlocked and parked where we can work around it. Your tech texts when they’re on the way, and your invoice is sent automatically after the service.
My car is a disaster. Kids, dog, the works. Is that okay?
That’s exactly who Family Reset is for: seats and carpets shampooed, plus 6 months of Gtechniq protection, and it includes free pet hair removal.
What if I’m not happy with something?
Every detail includes our 24-hour service guarantee. See the full details on our guarantee page.
Do I need to provide water or power?
No. We bring our own water and power, plus all equipment.
How long does it take?
About 2 hours for Fresh Start, 3.5 for Family Reset and 5 for Showroom Reset on a car. Larger vehicles can take longer.
How does the deposit work?
A 25% deposit holds your slot and is applied to your final total. It’s non-refundable: if you cancel it’s forfeited, and moving to a new time takes a new deposit. If we can’t make your appointment and can’t reasonably reschedule, it’s refunded.
What if it rains?
We watch the radar and work around light weather. If it’s too heavy, we’ll move you to the next good slot.
Where do you go?
Louisville and Southern Indiana (Jeffersonville, New Albany, Clarksville), at your home or work. Farther out? Text us your address and we’ll confirm.